Technical Support Services

• Having trouble just finding the time to research repair options for your equipment?

• Need some help to coordinate repairs with vendors, speak "technically", follow up and get it done?

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Our consultant has 15 years experience in manufacturing. Often having dealt with critical and non-critical repairs, MOH's, replacements and "out of the box" temporary resolutions. 

• Your team need an outside perspective to determine root cause of a lingering problem? 

• Corrective actions ineffective?

• Staff spread thin - not enough time to close the RCA loop?

• Perhaps MXHE has technical expertise in the process area - such as plating or furnace sintering?

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Our consultant holds a Six Sigma Black Belt. MXHE can offer methodological look into your sub-processes to help you determine effective root causes. We can even work directly with your vendors if you like.

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• Need help just understanding the data your business is producing?

• Want to transform your data into visual tools / aids?

• Need help turning your data into something meaningful to measure performance?

• Need help entering data into your ERP, CRM, MES or other software?

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Use MXHE from simple data entry getting your business caught up to detailed data analytics.

• Not enough bandwidth to just spend time researching solutions to a complex problem; a head scratcher? 

• Need an "out of the box" idea to a process or tooling? Re-purpose from other industries for your use?

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Our consultant has made a career out of finding solutions from un-related industries, and re-purposing them for quick implementation to support a process, increase throughput or even support green initiatives (such as zero wastewater discharge).

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• Not enough internal auditors to review your internal processes? 

• Out of compliance with your ISO or AS9100 systems?

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Our certified AS9100 auditor can help you get caught up with your internal audits.